Ping Insure Cycle

Whether you use your Cycle to commute to work, use your Cycle to race, or you enjoy just cycling for leisure in the UK, Europe or Worldwide, you can tailor your Cycle Insurance to suit your needs’

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    UK Based Claims team

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    Great savings on your insurance

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    Annual and Monthly Payment options available

Ping Insure Cycle Insurance What is Covered

Accidental/Malicious Damage and Theft

Ping Insure Cycle Insurance covers you for Accidental/Malicious Damage and Theft of your insured Cycle up to an individual Cycle value of £15,000

New for Old

If your Cycle is stolen or damaged, and it was purchased new or used, less than 3 years prior to the loss, you will be covered up to the retail price paid for the Cycle.

Public Liability

If someone else is injured or their property is damaged our public liability covers you.

Personal Accident

Cover for bodily injuries following an accident whilst cycling.

Replacement Bike Hire

If you need to hire a Cycle after a claim, then we can provide up to £1,000 for you to hire a replacement.

Cycle Recovery

If you suffer irreparable damage to your Cycle occurring more than one mile from your insured location, you will be covered for the reasonable cost of taxi hire in order to get you to your onward destination, or to your insured location.


Cover for bodily injuries following an accident whilst cycling.

Worldwide Cover

You can extend your Cycle Insurance to include up to 45 days use Worldwide

Competition use

You can extend your Cycle Insurance to include cover whilst using your Cycle to take part in competitions such as triathlons

What you need to know

We won’t hide this in the T&Cs – we want to make sure you know exactly what you’re covered for.

Depending on the cover level selected, you could be covered for’

  • Accident/Malicious Damage and Theft
  • Up to £1,000 Accessories Cover
  • Up to £1,000 Replacement Cycle Hire Cover
  • Up to £20,000 Personal Accident Cover
  • Up to £1 million Public Liability Cover
  • Up to £100,000 in Legal Expenses Cover
  • Up to 45 days Worldwide Cover
  • Competitive use cover

Call me back

If you have any questions, one of our agents can phone you back an assist.


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Frequently Asked Questions

Can I cancel my Cycle policy and receive a refund?
To start the transfer or cancellation and refund process please email including the following;
  • Full name
  • Policy number
  • Cancellation date
  • The reason for cancellation.
Once we receive all of the above information, we will review your policy documents and provide you with a full breakdown of your refund where applicable. You will then be asked to confirm your cancellation request Please note, starting a cancellation process doesn’t automatically cancel your policy. You can find your rights of cancellation in your policy documents. All policy refunds are subject to cancellation administration fee, this fee will be automatically deducted from any refund owned. Alternatively, you can login to your online Ping Account and cancel your policy directly.
What is the maximum value Cycle you cover?

The maximum value of a Cycle that we can cover is £15,000.

Can I make amends to my account?
Yes, you can make changes to your policy by simply logging in to your online account here, or by emailing us on
Do I have to be a UK resident to purchase your insurance?

You would only be able to take out one of our policies if you are resident and domiciled in the UK, Isle of Man or Channel Islands.

What type of lock do I need? What are your approved locks?

A lock appropriate to the value of the Cycle which is; specified in the ‘Sold Secure’ list, Cycles valued at more than £1,500 require a Gold rated Sold Secure lock, between £1,001 – £1,500 require a Silver rated lock, and below £1,000 a bronze lock.

How can I make a claim?

The quickest and easiest way for you to make a claim is online – All claims are managed the Claims administrator MB&G Insurance. Simply select the type of claim you wish to make, provide the information requested and submit the claim form. Once you have submitted the claim form, sit back and let MB&G do the work. They will let you know about the progress of your claim, and what you need to do next on a regular basis

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